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Shipping & Returns

Shipping method and charges
Shipments are sent by Hongkong Post Local Courier for local orders; and Hongkong Post Speedpost for international orders.
 
Local shipping fee is HK$20 per order while international shipping fee is HK$150 per order.
 
We offer FREE delivery on orders over HK$350 within Hong Kong, and on international orders over HK$2,000.
 
A notification email will be sent to you when your order is shipped.
 
Shipping time
In normal circumstances, we will send out your order the day after we receive your order and payment. 
 
For local orders, deliveries by Hongkong Post Local Courier will take 1 business day.
 
For international orders, deliveries by Speedpost may take up to 15 business days depending on the destination. Please refer to Hongkong Post Speedpost delivery standard for details.
 
Return
We guarantee a full refund if you return any item to us in the condition you received it within 14 days of purchase. The items are sent back at your expense. We recommend you send your returned goods by recorded delivery. There is no postage charge for goods we send to you in exchange for items returned.
 
運送方法和費用
本地的訂單會以香港郵政速遞運送;海外訂單會以香港郵政普通空郵運送。本地運費是每訂單HK$20;海外運費是每訂單HK$150。
HK$350以上的本地訂單,及HK$2,000 以上的海外訂單,均獲免運費優惠
我們會在訂單寄出當日以電郵通知客戶。
 
運送時間
在正常情況下,我們會於收到訂單後或款項後第二天寄出訂單。本地訂單的運送需時間約1個公作天。海外訂單的運送需時間有可能需時至15個工作天,視乎目的地而定,詳情請參考
特快專遞派遞標準
 
退換貨品
閣下可在購買貨品14天內要求退換,如貨品處於出貨時的狀態(沒有破損,沾污,香水味等),我們保正全數退款或退換其他等值的貨品。閣下需承擔把貨品寄回本公司的運費。但本公司將不收取郵寄更換貨品至閣下的運費。我們建議閣下使用有記錄的郵遞方式寄回退換貨品。

 


 

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